NHTSA Complaint #11622744 — 2008 CHEVROLET SILVERADO 1500

The contact owns a 2008 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V050000 (Air Bags); however, the contact was informed that the instrument panel failed to allow access to the odometer and the recall repair was denied. The dealer informed the contact that for the recall repair to be completed, an odometer reading was required. The contact stated that the instrument panel was functioning intermittently. The contact was concerned that the recall repair was not related to the odometer failure and provided the dealer with an approximate mileage; however, the recall remedy was still denied. The manufacturer was made aware of the failure. The failure mileage was approximately 178,002.