NHTSA Complaint #11622588 — 2018 TESLA MODEL X

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11622588
Vehicle	2018 TESLA MODEL X
Component	POWER TRAIN
Date of Incident	October 27, 2024
Date Filed	October 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving on highway with autopilot on . I received the message "Steering Assist reduced .Vehicle will require additional force to steer". I believe I hit a rough patch on the highway and my steering lost power and became very hard to steer the vehicle. Somehow I managed to drive for 20 miles to safety. When I recached home I did power reset few times and the issue went away. I noticed similar issues with model x but not for year 2018 Model x. I have opened a service request with Tesla .Tesla send me an invoice of $5500 for repair.

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Recent Complaints for the 2018 TESLA MODEL X

#11715891 — ELECTRICAL SYSTEM — February 5, 2026 — The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...

#11715891 — UNKNOWN OR OTHER — February 5, 2026 — The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...

#11715473 — SERVICE BRAKES — February 4, 2026 — During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...

#11715473 — VEHICLE SPEED CONTROL — February 4, 2026 — During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...

#11714968 — UNKNOWN OR OTHER — February 2, 2026 — On 02/01/2026 at approximately 2:07 p.m., my 2018 Tesla Model X (VIN [XXX] , approximately 151,099 miles, software ve...