NHTSA Complaint #11622550 — 2023 RAM 1500

The Issue I am having is related to the Start/Stop function in the vehicle. Under normal circumstances when Start/Stop is on, and when it engages at a stop, the engine turns off when the brake is depressed. When lifting your foot off the brake, the engine restarts and you can immediately drive forward. My concern is when I come to a stop on an incline, which is very common in the Cincinnati area. When I come to a stop on an incline and Start/Stop is on, and when it engages, the vehicle turns off as it should. As I lift my foot off the brake, the engine starts... All seems fine up to this point... However in my situation, the transmission does not engage immediately. The vehicle will rev up to about 2K RPM and about 2 seconds later the car jerks into forward motion. This happens nearly every time I come to a stop on a hill. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF YOU ARE MAKING A RIGHT HAND TURN ON RED... A couple times, I thought I had plenty of room to make a turn only to have another car seem to be right on top of me by the time the my vehicle transmission engaged and I started to move. I took this vehicle to a RAM dealership only to have them say the issue could not be duplicated and that it is operating as designed. I was informed to simply turn off the Start/Stop system. That is NOT a satisfactory answer, especially when there isn't a way to permanently turn the system off. Frustrated with that dealership, I currently have it at another dealership and am currently being told a similar story, but was also told that it can be normal for it to take a couple seconds for all systems to begin talking to each other once the vehicle restarts. Not satisfied with that answer, I am going on a test drive with them tomorrow morning. If the answer is in fact that this issue is as designed, then there should be a large warning label on the dash to TURN OFF START/STOP ON HILLS or the software updated so Start/Stop does not engage on inclines.