NHTSA Complaint #11622509 — 2015 GMC CANYON

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11622509
Vehicle	2015 GMC CANYON
Component	VISIBILITY/WIPER
Date of Incident	October 29, 2024
Date Filed	October 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

GMC issued a service bulletin #16019 stating that the HVAC temperature control valve (No. 15-51369) was prone to break causing the defrost to become inoperable. This is clearly a safety concern. However, GMC did not issue a recall. In addition, GMC had a limited time window for customers to address the problem. The dealerships were instructed to examine the part and if faulty, replace it. My GMC Canyon did not experience this problem until after the service bulletin expired. GMC stated that this was not a safety recall. Is visibility not a safety hazard?

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