NHTSA Complaint #11622298 — 2022 VOLKSWAGEN ATLAS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11622298
Vehicle 2022 VOLKSWAGEN ATLAS
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

I have owned this vehicle for not even a year and bought it as a family car. It only has 24k miles. I have had consistent problems with it since the purchase. The vehicle has shut off SIX times while I've been driving. The first time I was stopped at a stop light when my car shut off. I took it in for service and VW said they couldn't "replicate the issue" so they wouldn't do anything. It has shut off five more times since then. A few of the incidents I wasn't even stopped at a stoplight but was breaking to slow down and the car shut off. My airbag warning also pops on and off all the time. It dings constantly. I took it in for service and they told me the item was being recalled and there is no fix. I now cannot have passengers in my family vehicle. I have now learned that the car has oil leaking onto the engine. This vehicle is in warranty, so at least I won't have to pay for it but it is the most unreliable car I have ever owned. I have a five year old Subaru that has not had a single problem. I do not feel safe driving my Atlas, and I do not feel safe putting my child in it. I need to get a new reliable vehicle but I have a loan on the atlas. I feel stuck in a death trap. I will never buy a VW again.

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