NHTSA Complaint #11621977 — 2022 HYUNDAI TUCSON

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11621977
Vehicle 2022 HYUNDAI TUCSON
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Trailing arm bushings on both sides appear to generate considerable noise indicating wear (has been since delivery but getting much worse over this year). Dealer's solution was to simply lubricate them. The owner manual says nothing of this, and I think this is a simple "go away" band-aid solution. Attempted to reach Hyundai corporate, who asked me to confirm with the dealer if that is proper. That seems like a question for engineering, not the dealer who applied the band-aid fix. It is apparent that the bushings they affixed to the vehicle are defective and could possibly cause larger issues down the line -- far enough down the road when Hyundai can claim they are a wear item and need to be replaced.

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