NHTSA Complaint #11621966 — 2023 TOYOTA TACOMA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11621966
Vehicle 2023 TOYOTA TACOMA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

This vehicle has had judder issues since new when braking. It has been in the shop over 10 times for this issue with the last being this week. I conducted an internet search and see other new owners complaining about the same issue with no resolve. I was told I would be getting new rotors and when I picked my vehicle up from Toyota of Las Vegas on 10/24/24, however, they are only resurfaced, not new. They have been resurfaced 3 times, with the first being performed around 500 miles. With other owners having the same issue when the vehicle is still new, it has to be a defect in the original part. Even though my vehicle is under warranty, Toyota has yet to change this part out. It is a safey issue because it causes judder, sometimes severe while braking. Lastly, my vehicle was one of the first to have the welding debris recall issue. My issue started long before that recall. As you can see, my vehicle has lived in Toyota service centers since purchase and it's getting old. I hope you all can please help. Thank you.

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