NHTSA Complaint #11621816 — 2019 TOYOTA TACOMA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11621816
Vehicle	2019 TOYOTA TACOMA
Component	VEHICLE SPEED CONTROL
Date of Incident	October 22, 2024
Date Filed	October 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The transmission cooling line in my 2019 Toyota Tacoma was never installed by an authorized repair shop following an accident. This critical component failure led to the transmission failing just 1.5 hours after I retrieved the vehicle from the shop. My safety was compromised, as the failure occurred while driving at highway speeds, without any warning lights or messages indicating an issue. The failure has been confirmed by the dealership (MotorWorld Toyota) currently inspecting my vehicle. The shop responsible for the initial repairs has taken liability for missing the installation of the transmission cooling line. My insurance company (GEICO) has been involved but is delaying total loss consideration. No warning lamps or messages appeared before or after the transmission failure, which is highly suspicious. This negligence has caused severe damage to a vital component of my vehicle, and I question the overall integrity of the repairs.

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