NHTSA Complaint #11621749 — 2013 LINCOLN MKZ

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11621749
Vehicle 2013 LINCOLN MKZ
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Car (93,000 miles) was operating fine, no check engine nor any other lights. I go into pharmacy come back out get in car to shift gears into drive and I notice the brake pedal sink to floor. As I am driving I notice that when braking it continues to take a longer distance to stop (brake light comes on). I recently had a spinal fusion so my safety and others was put into jeopardy. There was no waring of potential problems and I regularly have the car maintenance with no indication of needing any work done. I noticed all brake fluid was gone so I refilled hoping for the best but the fluid leaked out of the front passenger side brake line causing the fluid to be sprayed everywhere. Since, the problem happened so suddenly I checked for any brake problems concerning my vehicle type and I found that it has a recall for this problem. This has been an inconvenience due to being my only source of transportation, I need to get my meds, recovering from back surgery, now this!

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