NHTSA Complaint #11621570 — 2024 NISSAN SENTRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11621570
Vehicle 2024 NISSAN SENTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

1) While driving at 35 MPH with cruise control on, upon approaching an intersection with a red traffic light on, pushing the brake did not affect the vehicle at all. After going through the red light (divided roadway at intersection) and making a fast-moving right turn, pressing the engine ON button had no effect. Hard depressing the emergency/parking brake pedal eventually stopped the vehicle. There was no floor mat interference (the mat was securely hooked onto the retaining hooks). 2) The driver's side door would not open when the mechanical lever was pulled; even mutiple times. The only way to exit the vehicle was by pushing the electronic door unlock button. Additional testing indicated that the driver's side door would never open using the mechanical opening handle when the vehicle doors had been electrically locked. In a panic situation, or if the electrical system had failed, this situation could trap a person inside the vehicle.

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