NHTSA Complaint #11621528 — 2019 SUBARU FORESTER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11621528
Vehicle 2019 SUBARU FORESTER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

As I was driving, every warning light came on, my car emitted a high pitched alarm and the car stopped working. This happened twice. I had to put my car in park. Turn off the car and turn it back on to make it driveable. I took it to the dealer and was informed that the battery and starter required replacement. The battery was covered by an extended warranty (I paid $100 or 20% of the cost), but the starter was not covered by any warranty since my car has 41K miles and is 5 yrs old. I contacted Subaru and they agreed to pay $800 towards the $1209.13 repair. My Subaru Case # 241016-1801159. I believe my starter failed because of the automatic start/stop engine feature. I asked the dealer if the starter failure could have been detected during a regular maintenance and they said no.

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