NHTSA Complaint #11621503 — 2015 BMW X5

The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, a low coolant message was displayed on the instrument panel. The vehicle was initially taken to an independent mechanic where the water pump was replaced; however, the failure persisted. The vehicle was then taken to a dealer where it was recommended that the head gasket be replaced; however, the dealer could not guarantee that the repair would fix the vehicle. The vehicle was taken back to the independent mechanic where another diagnostic test was performed. The mechanic discovered a coolant leak inside the EGR module and linked the failure to NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.