NHTSA Complaint #11621155 — 2019 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11621155
Vehicle 2019 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

RAM 1500 - 2019 - about 50,000 miles Vehicle had check engine light, code was failed spark plug. Also lost coolant. Took it to a independent mechanic shop near home and they confirmed the head gasket has failed via pressure test. Truck is 4 months out of warranty and the dealership / manufacturer is not helping me resolve the issue. The coolant was leaking into that particular spark plug. Can’t drive this vehicle and the repairs are in the $8000-$10,000 range. My local dealerships want to charge me about $4,000 to take the engine apart and determine what the issue is. Chrysler / RAM should be held responsible because they know this engine is known to fail and the cause of poor manufacturing. I’m out of options and I’m looking for any type of assistance or resolve to this issue.

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