NHTSA Complaint #11620716 — 2023 NISSAN ROGUE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11620716 |
| Vehicle | 2023 NISSAN ROGUE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
Nissan put faulty roof rack seals on my vehicle. This is the same issue as they had in 2021 when they issued a service bulletin. They are willing to fix the roof rack seals but not replace the headliner. This has caused an unhealthy musty smell in the cabin and a big stain on the headliner and A-Pillars. Nissan corporate will not cover the cost of a new headliner and A-Pillars but can’t guarantee a stain free headliner to pre-stain condition
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