NHTSA Complaint #11620712 — 2014 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11620712
Vehicle	2014 KIA SORENTO
Component	ENGINE
Date of Incident	May 5, 2024
Date Filed	October 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Our 2014 KIA Sorento keeps burning through oil. We were told by the dealership to have an oil combustion chamber cleaning. We had bought the extended warranty and have maintained the recommended maintenance on this vehicle. This is a $700.00 (maintenance not covered by warranty). Come to find out, this cleaning might not solve our engine issue and our vehicle might continue to burn through oil. Or even fail the test, and we are the ones responsible for fixing the problem.

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