NHTSA Complaint #11620576 — 2021 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11620576
Vehicle	2021 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	October 16, 2024
Date Filed	October 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The car started making a whining.humming sound only while pressing the gas. Took to mechanic and they advised it was TSB 0008-21. I need a new transmission. I drive this daily with my own kids, and several that aren't mine. If the transmission were to go out, I would not be able to accelerate and the care would stop moving. I can't even imagine this happening on a high with hundreds of cars speeding or a busy road. This could cause a bad accident, injury or death. No warnings etc. The noise just started and took right to mechanic. I gave the mechanic a copt of power train warrant and hoping it gets covered and fixed.

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