NHTSA Complaint #11620428 — 2020 HONDA ODYSSEY

The contact owns a 2020 Honda Odyssey. The contact stated while stopped at a traffic signal he was depressing the brake pedal to stop the vehicle, when the signal changed, and as he released the brake pedal, the vehicle was not turning on. The contact placed the vehicle in park (P) and restarted the engine. The contact stated that his vehicle is equipped with the Engine Off-On feature. The contact stated that the Off-On was also hesitating before he needed to place the vehicle into the park to restart. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a software update needed to be performed. The vehicle was repaired. The contact manually turned the feature off to prevent the failure from recurring. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.