NHTSA Complaint #11620398 — 2024 BMW X7

The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted.  While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.