NHTSA Complaint #11620150 — 2020 HONDA CR-V

The contact owns a 2020 Honda CR-V. The contact stated while driving at approximately 4 MPH and pulling, head-on, into a parking space the vehicle unintentionally accelerated. The contact stated that she was depressing the brake pedal and needed to depress the brake pedal with more force in order to stop the vehicle. The contact noticed that a symbol that looked like the letter "I" was illuminated. The contact stated that she tried to move the vehicle forward, but she had not turned off the engine. The contact stated that the vehicle was not responding when she depressed the accelerator pedal. The contact turned the vehicle off and on several times and was able to regain normal vehicle function. The contact had the vehicle towed to a dealer. The dealer diagnosed and determined that the throttle was gummed up and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.