NHTSA Complaint #11620143 — 2018 RAM 1500 STEERING

Complaint Details

ODI Number	11620143
Vehicle	2018 RAM 1500
Component	STEERING
Date of Incident	September 27, 2024
Date Filed	October 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Electric power steering rack and pinion failed during Hurricane Helene leaving my wife, [XXX] , my mother-in-law, and myself stranded on the side of the road. Thankfully it failed while we were stopped waiting to cross a flooded bridge rather than while driving down the road. Truck was towed after sitting for 2 weeks. Rack and pinion was disassembled and inner belt that connects the electric motor to the steering gear was found to be destroyed. Research shows that electric power steering issues are not uncommon on Ram 1500 trucks manufactured since 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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