NHTSA Complaint #11620104 — 2022 HONDA CIVIC

The contact owns a 2022 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at 40 MPH the steering wheel "was sticky." The contact would make steering adjustments to the left or right and the steering wheel would stay in the same position until she had manually straightened the steering wheel. No warning lights were illuminated. The contact stated that she had taken the vehicle to a dealer before the accident. The dealer diagnosed the vehicle and determined that the steering box gears needed to be replaced, however parts to complete the repair were not available. The vehicle was not repaired. The contact stated that the failure was becoming recurring and had contributed to her not being able to steer correctly and she had crashed into a curb. The contact stated that she had scrapes to the driver's side front tire and front bumper, also on the driver's side, but was able to drive the vehicle. The contact had not taken the vehicle back to the dealer. The failure mileage was approximately 61,000. Parts distribution disconnect.