NHTSA Complaint #11620044 — 2015 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11620044
Vehicle 2015 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Right Hand Steering Wheel Controls Inoperative, Outside Ambient Temperature Reading on Radio Display Inoperative, inoperative rear vision camera gridlines, and Onstar Menu Screen is Not Showing When Pressing Onstar Button. Inoperable radio steering wheel control buttons increase driver distraction risk in reaching for the radio display. Absence of rear camera gridlines reduce driver guidance in reverse. Onstar menu not starting in case of need. Reported in existing GM Technical Service Bulletin 16-NA-347. [XXX] ) Related to completed Key Chime recall completed prior to October 10, 2016. Current vehicle codes were reviewed by Hendrick Chevrolet Buick GMC Southpoint, and no existing error codes related to the issue were presented. No warning lamps on, messages on radio display, or other symptoms. Errors all presented simultaneously with no warning. Appeared first June 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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