NHTSA Complaint #11620019 — 2015 RAM 1500

Drove from North Carolina to Wisconsin [XXX] for a vacation, second day, [XXX], in Wisconsin went to start up my truck and had a "Service Power Steering" light appear on my dash. Steering wheel was extremely stiff to turn left and right. I tried disconnecting the positive terminal on the battery with no success. I called 3 different Dodge dealers in Wisconsin to see if they had any information on the issue. I was then notified of a possible Electric Power Steering (EPS) failure. Being 1,800 miles from home, this was not very exciting to hear. I was able to disconnect both terminals of the battery and get my power steering back in order to white-knuckle drive back home with the hopes of not losing my power steering while driving through the mountains. I will be calling my local dealer tomorrow, October 16, 2024 to inquire about possible steps to resolve this issue going forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)