NHTSA Complaint #11619823 — 2017 CADILLAC CTS POWER TRAIN

Complaint Details

ODI Number	11619823
Vehicle	2017 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	July 15, 2024
Date Filed	October 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Rear differential failed on a vehicle with 60,000 miles and required a $4,200 repair. The manufacturer warranty covers up to 70,000 miles, but the age of the vehicle voided the warranty. Five Year manufacturer warranty and the vehicle is 7 years old, but within the mileage. Without the repair the vehicle is worthless, whereas it is worth @$14,000 {Kelly Blue Book}. Checked online and it is not uncommon for this model and the newer CT-5/6 models to have this issue.

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