NHTSA Complaint #11619554 — 2019 AUDI Q8

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11619554
Vehicle	2019 AUDI Q8
Component	SUSPENSION
Date of Incident	October 8, 2024
Date Filed	October 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2019 Audi Q8 3.0T quatro with 34,102 miles incurred broken left rear coil spring. Right rear most likely will have to be replaced soon. A SUV of this age and mfg shouldn't be having broken coils. This defect appears to be happening quite often. From the dealer's quote... "Recommended service: Coil Spring Replacement - Rear: LEFT REAR SUSPENSION COIL SPRING IS BROKEN (SEE VIDEO ATTACHED) RECOMMEND REPLACEMENT OF BOTH REAR SUSPENSION COIL SPRINGS AT THIS TIME. Suspension coil springs support the weight of the vehicle and determine the height at which it sits on the road. The springs allow the suspension system to move and adapt to changing road irregularities; they are under extreme pressure. $2,562.60"

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