NHTSA Complaint #11619519 — 2025 HONDA CR-V

The component due to an improperly produced steering gearbox worm wheel, the wheel can swell during use, reducing the grease film thickness between the worm wheel and worm gear in which this was recalled on Oct 3, 2024 but did not discovered it until Oct 13, 2024 in an incident caused by the recall. All of the sudden my steering wheel became hard to maneuver and when I had difficulty turning it, I had something from the issue, as a result the under cover of the car got damaged due this issue in which I didn’t find out when I tried to schedule a service appointment on the Honda website. No the dealer or anyone has reproduced as it was a one time incident. No there was no prior warning about the steering wheel.