NHTSA Complaint #11619147 — 2022 HONDA CR-V

Vehicle has steering issues that act up intermittently and sporadic. The steering issue has been intermittent for the past 8 months or so. When I am going around a right-hand curve in the road the steering wheel will get "sticky" or stuck in a certain spot and require more force than is generally required to turn the wheel. In other words, normally the steering is like butter and moves easily and freely in any direction. But when this issue occurs the steering is no longer easy to move but gets stiff or "sticky" in a certain location. Also, if I am making a sharp right hand turn from one street onto another the steering sometimes makes a click noise and I get a vibration and leftwards tugging sensation feeling to the left in the steering wheel. This is also a very intermittent and sporadic problem. I feel this is a safety issue because the "sticky steering" is alarming while you are driving and there is the potential for one to overcompensate and possibly crash. I took the vehicle back to where I bought it in April 2024 for this steering issue. I bought it at JONES HONDA, MANHEIM PIKE, LANCASTER PA. Jones simply told me that they could not duplicate the problem and I should return when the vehicle is experiencing these issues. I returned one week later when the car was acting up for me but the technician rode along and I could not get the car to act up again on our ride. The problem is very intermittent and that makes it especially difficult to get fixed. However, having said that, I don't feel Jones Honda has been honest with me about what they know about similar complaints and I don't feel Jones has made a good faith effort to do what is required to fix the issue. There are no odd warning lights or anything that comes on which might help pinpoint the issue.