NHTSA Complaint #11619114 — 2023 HONDA ACCORD HYBRID

The contact's son owns a 2023 Honda Accord. While the contact's son was driving at highway speeds, the steering wheel seized with an unknown message displayed on the instrument panel. The contact's son used excessive force to steer the vehicle off to the shoulder of the highway. The vehicle was then taken to the dealer where the mechanic discovered that the power steering gear box was defective; and the steering gear box was replaced. Recently, the contact's son stated that there was an abnormal tapping sound coming from the steering wheel. There was no warning light illuminated. The dealer was notified, and an appointment was scheduled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 12,906.