NHTSA Complaint #11618770 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated that upon inspection, the contact became aware that the coolant level was being consumed very quickly. In addition, the contact became aware of an unusual burning odor and saw white smoke coming from under the hood. The vehicle was taken to a local independent mechanic where it was diagnosed that the coolant had leaked into the engine and that the long block needed to be replaced. The local dealer was not contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.