NHTSA Complaint #11618756 — 2019 FORD FUSION

The wrench light came on and a warning stating "SHIFT SYS FAULT Service Required" showed. The dial shifter would automatically go back to "P" after shifting to "R" or "D." At first it would drive but would not go in reverse. My daughter had driven to work and the car stalled just as she was leaving the parking space, but lurched a few times as she tried to figure out the problem. If she had been on the street, this could have caused an accident. I bought a replacement part (Transmission Shifter Bushing Transit Connect) from a Ford dealership and fixed the problem. The cap and connect had disintegrated. The wrench light went away and the car was fine for two months. The part disintegrated again today. The car has not been inspected by any representatives.