NHTSA Complaint #11618741 — 2022 WINNEBAGO EKKO

8 October 2024 Winnebago Ekko owners are looking for clarification on NHTSA recall 23V-234. The number of owners who have experienced Balmar alternator failure after the recall work is growing. We are among them. A post-recall fire has also been reported (October 6 2024 in Washington State) Manufacturer's response to this situation has been, so far: 1) Replace the alternator at no charge 2) Replace the alternator at no charge, with a verbal warning that no more alternators will be furnished free of charge, directing owners to instead contact the component manufacturer (Balmar) for additional relief. Both are unacceptable. The recall was ordered to prevent 1) alternator failure and 2) a potential fire. The recall does neither and the RV manufacturer must be held accountable. Our 23V-234 recall work was completed in February 2024. The alternator failed in June 2024. Yesterday, October 7, the dealer installed a manufacturer-authorized replacement alternator (our fourth, to date, since the RV purchase.) No other work was performed, to our knowledge. We asked the dealer what work the manufacturer was planning to complete to fix the root cause of the alternator failures. Answer: no additional work; only an alternator replacement. Wrong answer. If the manufacturer is planning modifications to address the root cause of multiple alternator failures (and fire risk) the owners have a right to know. To date we have received no indication that any such plan is underway. I am not suggesting they are -not- planning a fix. But we have no indication to the contrary and we have a right to information. In fact we have indications to the contrary. This is not just a major inconvenience (it is - when the alternator fails, it makes everyday life in the RV very challenging.) It's much more than that - it's a fire risk that could impact both life and property. What remedy is the manufacturer planning, and when? Thank you.