NHTSA Complaint #11618711 — 2019 RAM 1500

Good morning, My vehicle was brought in based on a check engine light on or about August 6 2024. The vehicle is under full factory extended warranty. It has been in the shop for over two months awaiting parts. I have been told that a defective DPF is the problem, and the truck requires over $4600 in repairs. They claim none of this is covered by the "Bumper to bumper" warranty. I explained that the system never worked properly, that the truck only went into "Regeneration" one time. That is was serviced consistently by the dealership and is in perfect condition. So far, no replacement vehicle has been offered or provided. There was a summary judgement on these trucks and the sale was delayed pending correction of emissions problems. * I believe those problems were never addressed and this failure is widespread in the 2019 EcoDiesel RAM 1500. Further RAM has failed to maintain an adequate supply of spare parts to remedy a common failure in the vehicles. I was told there are currently 18 claims before mine. It merits consideration from NTSB that this judgment against RAM should be extended to 2019 vehicles, although they claimed to have: Fixed. them". I have written RAM, emailed the dealership, called customer service on numerous occasions and copies of letters are available on request.