NHTSA Complaint #11618646 — 2017 ALFA ROMEO GIULIA

On September 1st 2024 we were faced with a serious problem with our Alfa Romeo Giulia 2.0T leaving us stranded. The culprate was a defect in the fuel pump on which led to the complete stop of the car during our trip abroad. After driving 900 kilometers without problems, various error messages suddenly appeared on the dashboard, including “Have engine checked”, “Start/stop function not available” and “Service throttle control”. A few seconds later, the engine stopped responding to the accelerator pedal and misfires appeared, which caused the engine to come to a complete stop and the power steering noticeably deced. Fortunately, we were just able to get to safety, but the car could not be started from that moment on. This incident occurred while we were far from home and caused significant inconvenience and stress. The diagnosis of our authorized Alfa Romeo dealer was: defective fuel pump and fuel pump module, with replacement costs of €1,294. What is striking is that at the same time another Giulia, with the same year of construction, was at the same dealer with exactly the same problem. In our case, because we were driving on a fairly empty road, we did not incur any injuries or damage to our vehicle or fellow road users, but of course this could have been very different in a busy traffic situation. We think this is a serious safety issue.