NHTSA Complaint #11618362 — 2023 BMW X3

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11618362
Vehicle 2023 BMW X3
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State UT

Consumer Description

As I was driving today in the freeway my sunroof exploded. As far as I can tell, It was not caused by rocks or other cars, it just exploded putting my wife and I in a dangerous situation having to park on the side of the freeway. We first thought someone shot at us. We stopped the car and it took us a minute to feel safe to go out, trembling, to check car for gun fire. We looked the entire body while the freeway was full, even for a Sunday, and discovered nothing wrong. As we entered the car and closed our door, we heard the noise of shared glass, so we both left the car again to reinspect it putting our lives in danger as other drivers were passing by. We re-enter the car again and the same thing happened, left the car again to inspect the tires at this time, each time exposing our lives to the freeway traffic. Upon entering the car for the third time, heard freeway noise and thought window was probably opened. It was then that we realized our sunroof was probably broken, upon checking, we were shocked when saw hundreds of pieces of glass on top of our car. It was then that we realized we would have to clean the top of our car with the wind blowing glass everywhere, risking an eye injury, and we were worried another car would be hit with the glass or even worse than that, it would be someone riding a motorcycle which is common on Sunday afternoons and get blind from glass flying from our car to their face. So we spent a while cleaning most of the glass to be able to drive off the freeway, again exposing our lives. During our cleaning of the glass, we put it inside of our car on the floor by the back seats so we would not leave that on the freeway exposing other people to get hurt. During this cleaning time, my wife cut her hand with glass that entered her skin. Not understanding why the accident happened, I’ve decided to research online, only to find that BMW’s x3 having problems with sunroof exploding since 2018, but no recalls! Very upsetting! My car is 2023.

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