NHTSA Complaint #11618118 — 2018 KIA SOUL

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11618118
Vehicle	2018 KIA SOUL
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 4, 2022
Date Filed	October 4, 2024
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2018 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the oil level was low after a routine oil change. The vehicle was taken to the local dealer, where it was diagnosed that the gasket and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.

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