NHTSA Complaint #11618094 — 2022 NISSAN ALTIMA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11618094 |
| Vehicle | 2022 NISSAN ALTIMA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
On 6/5/2024 I purchased a vehicle from lithia Dodge in Twin Falls Idaho. On July 6th 2024 my wife and I we're driving through Walmart parking lot and the car just up and died. I called the car dealership to try and get a hold of the salesman that sold it to me or the finance manager and continue to have issues getting hold of someone, well in the process of trying to get a hold of someone one of the times that I called the salesman that answered the phone laughed at me when I told him the car had died on us and asked me how did it die. I took the car back to the dealership and told him to either fix it or keep it, they kept it to have the service department look at it. I received a call from the service department saying that the car was done and that they had hooked up their computer to it and nothing came up as having issues with the car or within the car, and they also asked me to go to the dealership and take a test drive with one of the service techs and try to make the car die no one can make a car up and die. On the same day I reported the car dying on us I also reported that the transmission had been slipping and they stated that when they drove it they didn't have any issues with the slipping or anything and the service manager of the service department kept giving me the runaround or an excuse and just didn't plainly want to look at it or even talk about it anymore. I also complained to them about the car not being serviced before they put it on the or selling it to us and that none of the filters had been changed on it. They told me that the oil and filters have been changed which it hadn't even after I took it back to them, after calling the service department and complaining about this they just told me that it had been done and that they need to prior authorization from the sales department to replace the air filter and cabin filter. I feel like they knew this car was a lemon and was just doing what they could to get rid of it.
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