NHTSA Complaint #11617894 — 2021 JEEP WRANGLER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11617894 |
| Vehicle | 2021 JEEP WRANGLER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
I saw in the news on 9/30/24 that my 2021 Jeep 4XE Wrangler was recalled due to a safety issue (Jeep could catch fire). No information was available that day indicating whether my Jeep was included in the recall. I called my local Jeep dealer and they had no information. I waited for more information to be released on 10/1/24 and saw nothing. I chose to park my Jeep outside and not charge because of what I had heard in the news. I called Mopar on 10/2/24 and was told that the VIN numbers had not been released for the recall but would be released on 10/3/24. I checked my VIN on that day and saw that my vehicle was included in the recall. I called my Jeep service center and was told that they don't have the parts for the recall and they may not be available for months. I asked if I needed to continue to park outside and not charge and was told they don't know anything about that. I called Mopar on 10/4/24 and was told that there is no remedy available and that I do need to park outside and not charge due to fire risk. What if I did not watch the news? What if I did not make these calls? This is safety concern if very alarming to me. I am now stuck with a Jeep that I can no longer charge (which is why I bought it) and I am concerned it could catch on fire and there is no timeline on the fix for this hazardous situation. This is the second recall for a fire hazard for this Jeep. How do I know this time it will be fixed? Thank you for your attention to this frustrating and dangerous situation.
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