NHTSA Complaint #11617829 — 2020 GMC SIERRA 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11617829 |
| Vehicle | 2020 GMC SIERRA 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2020 GMC Sierra 1500. The contact stated that while the vehicle was parked and being driven, the vehicle was shaking violently. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: 22-NA-186. The vehicle was taken to a local dealer, where it was diagnosed that the motor mount brackets needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.
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