NHTSA Complaint #11617808 — 2024 JEEP GRAND CHEROKEE
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11617808 |
| Vehicle | 2024 JEEP GRAND CHEROKEE |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | 137 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the message "Automatic Emergency Braking (AEB) Failure - Service Required" was displayed and the emergency brakes were erroneously activated causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who reprogrammed the AEB system, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 137.
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