NHTSA Complaint #11617754 — 2019 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11617754
Vehicle 2019 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I have a 2019 jeep wrangler with under 50,000 miles. The steering damper is defective. I was experiencing what is known as the death wobble. I searched my vin for a recall. No recall is associated with my vin number, although there is a recall for 2019 jeep wranglers. I took my jeep into the dealer to have them inspect. They told me that the steering damper is bad and needs to be replaced. They suggested using an after marker sterling damper because the Oem part is garbage. I paid over $400 to replace the steering damper. I have called and chatted online with Jeep about this concern. Nothing is being done because my vin is not part of the recall even though I had a defective steering damper. The death wobble was getting really bad and I was afraid of getting into an accident. I believe jeep is being reckless and negligent with this lack on action.

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