NHTSA Complaint #11617632 — 2018 HONDA ACCORD

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11617632
Vehicle 2018 HONDA ACCORD
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The problem first started on 8-8-24 when I cranked up my car & the dashboard lit up with all of these different sensors. I called Leith Honda dealership in Aberdeen, due to that is where I take my car to be serviced at, my customer service rep (Brian) stated to wait to see if they would stay on, because of that type of car will reset itself. So later on, that day they did, go away after driving it a while. Then a sensor popped up on 8-10-24 & stayed on for just a day, then came back off again. I called again & he stated to wait again so that the car can be diagnosed, but it had cut off again. So, a few days had gone by & in the middle of driving on the highway while going 60 mph, all of the same sensors came back on & the car would not go over 40 mph due to one of the main sensors stating "Emission System Problem. Avoid Heavy Acceleration & High Speed. See Your Dealer." Along with my 21MONTH old baby in the car! DANGEROUS! My job (travel CNA) requires me to travel from facility to facility & I need my car to be reliable. The rep said it really sounds like the recall part that is going bad in my car needs to be replaced & until it stays on sticks; there is nothing that can be done. I beg to defer! Is it going to take for me to get into a car accident & jeopardize my daughter & I safety in order for the part to be replaced, after what the recall notification states that can be done while operating the vehicle. Along with the recall stating that they are only willing to replace the part for free if the car is potentially life threating or inoperable. The fact that they are taking their time replacing these parts is dangerous or mindful at all. I love my car, but I am not willing to put my daughter's life, or mine nor anyone else's life in danger by continuing driving this car and still having to pay for it. I deserve for this part & anything else that is affected, due to the part needing to be replaced. Thank you for resolving the issue.

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