NHTSA Complaint #11617505 — 2011 LINCOLN MKX POWER TRAIN

Complaint Details

ODI Number	11617505
Vehicle	2011 LINCOLN MKX
Component	POWER TRAIN
Date of Incident	October 1, 2024
Date Filed	October 1, 2024
Mileage	192,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2011 Lincoln MKX. The contact stated that while the vehicle was stopped at a traffic light, upon shifting the gear shifter into drive, the vehicle started reversing independently. The contact turned off and restarted the vehicle five times before the vehicle started operating as intended. The vehicle was then driven to the residence. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 192,000.

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