NHTSA Complaint #11617493 — 2016 MAZDA MAZDA3

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11617493
Vehicle 2016 MAZDA MAZDA3
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

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