NHTSA Complaint #11617444 — 2023 TESLA MODEL Y
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11617444 |
| Vehicle | 2023 TESLA MODEL Y |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
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