NHTSA Complaint #11617312 — 2011 MAZDA MAZDA6

The contact owns a 2011 Mazda Mazda6. The contact stated that while reversing, the contact heard an abnormal snapping sound coming from the rear passenger’s side of the vehicle. The vehicle was stopped and inspected, where the contact observed a big spring pushing a bar into the ground on the rear passenger’s side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 184,000.