NHTSA Complaint #11617260 — 2020 HYUNDAI SONATA

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle, after which the vehicle lost motive power. The contact pulled over to the shoulder of the roadway, moved the rear seat, and observed that the fuel pump was protruding upwards. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the purge valve, resulting in damages to the fuel pump and fuel tank. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 47,000.