NHTSA Complaint #11617197 — 2015 VOLKSWAGEN PASSAT

The contact owns a 2015 Volkswagen Passat. The contact stated that fuel was leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, East Dallas Volkswagen (12635 Lyndon B. Johnson Fwy., Garland, TX 75041); where it was diagnosed that the fuel pump was leaking fuel and that the gasket and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 120,000.