NHTSA Complaint #11616969 — 2020 VOLKSWAGEN GOLF

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11616969
Vehicle	2020 VOLKSWAGEN GOLF
Component	UNKNOWN OR OTHER
Date of Incident	May 21, 2023
Date Filed	September 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The sunroof exploded while driving without warning and with no impact. The sliding cloth cover was closed at the time, so thankfully little to no glass entered the car, but it was very loud and, had the cover been open, would have filled the car with glass. The sunroof has since been fixed through my insurance, but it took 8-9 months to get completely fixed, and the local VW dealership refused to work on it and had no recommendations.

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