NHTSA Complaint #11616891 — 2022 FORD EXPEDITION

The contact owns a 2022 Ford Expedition. The contact stated while driving 40-80 MPH, there was an abnormal vibration in the vehicle. There was an abnormal humming sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed and determined that the wheels, drive shaft, and u-joint needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken to another local dealer, Bob Moore Ford (8948 S I-35 Service Rd., Oklahoma City, OK 73149); where it was diagnosed and determined that the tires and the rims needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 400.