NHTSA Complaint #11616663 — 2018 CHEVROLET MALIBU SUSPENSION

Complaint Details

ODI Number	11616663
Vehicle	2018 CHEVROLET MALIBU
Component	SUSPENSION
Date of Incident	July 26, 2024
Date Filed	September 26, 2024
Mileage	75,633 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2018 Chevrolet Malibu. The contact stated while driving at various speeds, the rear end of the vehicle made an abnormal popping and clunking sound. The vehicle was taken to the dealer, where it was determined that the failure was related to TSB Number: 18-NA-136. The dealer provided an estimate for the repair, but the contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer had confirmed that the vehicle was not covered under the TSB. The failure mileage was approximately 75,633.

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